SUMMER IS HERE!!! We are open 7 days a week between 9am – 6.30pm.

CONTACT

Contact and booking information

We look forward to meeting you soon!

At Severn Expeditions we are a happy smiley bunch who want nothing more than to make your trip as memorable as possible. We are pretty laid back and try to be flexible where possible. Remember, though we are a business and this is our livelihood, so sometimes we may not always be able to accommodate.

Most of all we are proud and grateful to live where we do, as it means we get to share the beautiful settings, scenery and wildlife with you. We hope to inspire you to have lots of fun, with total freedom and offer great value for money when you visit us.

Pre-booking is strongly advised especially at the weekends in the warmer months. 

If you want to book on the day, it is better to call direct rather than email. 

Winter Hours

Saturday & Sundays from 1st October-March
9am - 3pm

Summer Hours

April - September / 8.30am - 7.30pm

Address

Upton Marina
Upton-upon-Severn Worcestershire
WR8 0PB

*Please be aware that we are not always down at the boat workshop, we are usually darting backwards and forwards but generally we are never more than a couple of minutes away so please contact us on the mobile numbers below if you need to speak with one of us.

Booking enquiry

Please note, this is an enquiry form and doesn’t not guarantee your boat hire. We will contact you to confirm and offer you a time slot available.
Cost for Dogs: Extra £10 for 1, £15 for 2+

PRE BOOKING IS ESSENTIAL AT THE MOMENT AND PAYMENT FOR BOAT HIRE MUST BE MADE IN FULL. THIS IS TO PREVENT CASH BEING EXCHANGED AND KEEPING THE RISK OF INFECTION LOW.

***Your selected boat may not be available, but we will do our best to accommodate your requirements

Booking information

  • Feel free to contact us via email or phone and we will be happy to try and answer all your questions.
  • The main person hiring must be aged 18 years or over. Identification must be shown with proof of address on the day if requested. Young children and babies are more than welcome, we have suitable buoyancy aids.
  • Dogs are more than welcome. Small charge applies. 
  • The marina offers FREE car parking for our customers.
  • Upon making a booking enquiry a response will be sent to confirm if the date/boat etc. you would like is available. The payment details will be included in the response. If you wish to go ahead payment will need to be made in full upfront confirm the booking.
  • Payment can be made via bank transfer, by card payment over the phone, via PayPal (please add 3.4% for the fee), or by cheque made payable to ‘Severn Expeditions’.  We are trying to avoid payments by cash where possible at the moment but can accept if this is the only way you can pay. (Note: If paying by cheque please allow enough time for cheque to clear).
  • Upon receipt of the payment, an email confirmation will be sent which includes details of where to come on the day, what to bring and what to expect. A copy of our boat e-booklet and maps will also be attached so you can plan your trip. We can of course give advice on the day.
  • DAMAGE SECURITY DEPOSIT – Please Note the Hirer will be required to leave their card details on the day of hire. This is for insurance purposes and will be returned for them to destroy on safe, clean and timely return of the boat and the rest of our property. If you are not comfortable leaving card details then alternatively you would be required to bring £100 in cash, which will be sealed in an envelope and kept until the end of your trip.
  • HOLDING SLOTS – Please note we do get very busy during the high season and receive a lot of enquires. We will only keep potential bookings pencilled in the diary for 24 hours. If you change your mind, please let us know as soon as possible so the slot can be offered to the next person. If we don’t hear from you with in that time with payment to secure your slot, we will have to remove booking.
  • Returning the Boat: The boat must be returned to the same location from which it was hired, and it is your responsibility to allow sufficient time to ensure timely return. If you are late you may be charged.
  • Cancellations or alterations: If you need to cancel or make an alteration to your booking, you should advise the company by telephone ASAP. Any cancellations made 7 days or more before the date of hire are free of charge. For any cancellations or alterations to a booking which are made within 7 days or less of hire, up to 24 hours before the hire, there will be a charge of 50% of the hire cost. On the day cancellations will be charged 100% of the booking fee. Unforeseen or mitigating circumstances may be considered at Severn Expeditions discretion. If we can get a slot re-booked, then we may just charge a £10 admin fee. (Please note, we will always do our very best to get a cancelled slot filled but we are a small business so must also look after our interests.) No shows will be charged 100% of the booking fee with no possibility of re-booking.
  • Flood Risk – In the case of flood risk the Business operates on a traffic light system as advised by the Canals and River Trust: Green = no flood risk and boats can go out. Amber = only skippered/guided trips can proceed as self-drive boats lack enough power in the engine. Red = no hire boats can go out. In Amber or Red conditions, the Hirer will receive a full credit which they may use to reschedule their booking. Or they can request a full refund. If a booking is being re-scheduled, the revised date must be booked and the trip taken, within one year of when the deposit was originally made and cleared to the business. After this period the deposit will be lost, and the booking agreement cancelled.
  • Rights Reserved: We reserve the right to cancel the hire and refuse to hand the boat over to you if, in our reasonable opinion, you are unsuitable to take charge of the boat for any reason that may adversely affect the safety of any person, persons, or property. In such a case we shall be entitled to retain 100% of the hire charge already paid.
  • Termination of Hire: We reserve the right to terminate the hire at any time and repossess the boat if we have reason to believe that you are operating the boat in an unsafe manner, not behaving responsibly, or if you have contravened any of the bylaws of the Navigation, or the terms of the contract. All monies paid, including the security deposit, shall be forfeited and no further claim shall be entertained by the company.
  • Please take your time to read the full Terms and Conditions of Hire.

Winter hours

From 1st October – 1st April

We are running a reduced service and are only open Saturdays and Sundays, between 9am – 5pm. (earlier starts can be arranged)

Unfortunately, due to the Coronavirus we are not currently able to offer our Skippered Hire or Guided Fishing Services.