Due to the current situation with the Corona Virus we are putting in extra measures to ensure we comply with the Government guidance.
All people going on the boat must be either from the same household, in an exclusive social bubble, or if you are meeting with up to two other households max, as set out by the government guidelines Coronavirus (COVID-19): guidance and support. (anyone in your support bubble counts as one household). You will be required to sign a waiver form on the day to confirm this. If you turn up and we suspect members from your group are from numerous different households, and not adhering to the Government rules, we reserve the right to turn you away. You will not be able to reschedule and you will not receive any refund.
If any person in your party has symptoms of Coronavirus please contact us straightaway to cancel your booking. Please do not come and risk spreading infection. We can postpone your trip for another time.
All boat hires must be booked and paid for in full in advance by card, BACS or Paypal where possible. This is to reduce money being exchanged and risk of infection. (Note: if cancellation of boat hire is required due to ill health or another reason deemed reasonable, as set out in our normal T&Cs, we will keep 50% of the deposit. The other 50% will be refunded)
Allocated departure time slots will staggered and offered to A) allow appropriate time for thorough cleaning in-between hires. B) prevent different groups gathering at the boat shed at any one time. Customers must arrive promptly to ensure hires do not overlap!
Hand sanitizer station and social distancing markings are set up at the boat shed area. Social distancing measures will also take place during handover and boat training.
Please bear in mind that locks may not be fully operating at the moment.